FAQ
Frequently Asked Questions
Frequently asked questions about printing techniques, materials, shipping and returns.
PRINTING, TECHNIQUE AND PRODUCT
The "Dolomite Landscapes" prints are made with the Inkjet technique. Inkjet or Giclèe is a printing technique that uses pigment-based inks with advanced inkjet printers and selected paper to obtain the best black and white image.
CANSON ® INFINITY RAG PHOTOGRAPHIQUE
Canson Rag Photographique is a bright white paper with a slightly warm tone and an extra smooth, matte finish. The exceptional white tone is achieved during manufacturing by introducing only natural minerals into the process. It also offers one of the highest Dmax currently available, which is the deepest black measured after printing. It was developed to meet the need for continuous longevity in the Digital Fine Art market.
TECHNICAL SPECIFICATIONS: 310 G/M2 | WHITE POINT: 89.8% | DMAX: 1.56 | GLOSS LEVEL: DEEP MATTE | SURFACE: SLIGHTLY TEXTURED | OPTICAL BRIGHTENERS: NO | MATERIAL: 100% COTTON
Below are the sizes and formats of prints that can be purchased on the site. Please note:Custom products (custom sizes and frames) are available upon request.
CLASSIC Aspect Ratio 3:2
60x40 cm
75x50 cm
90x60 cm
105x70 cm
120x80 cm
PANORAMIC Aspect Ratio 2:1
120x60 cm
160x80 cm
200x100 cm
PANORAMIC Aspect Ratio 3:1
150x50 cm
180x60 cm
210x70 cm
PANORAMIC Aspect Ratio 4:1
160x40 cm
200x50 cm
240x60 cm
Please note that the paper surface is not sealed (there is no protective film). This choice was made to allow the fine art print to fully display its effect. It would be counterproductive to laminate such a precious paper with a protective film. The surface must be handled with care, but in any case, Canson® Infinity Rag Photographique paper exceeds the ISO 9706 museum standard and has been developed to meet the longevity requirements of galleries and museums.
Other types of paper suitable for protective lamination are available upon request.
Aluminum Dibond is a 3 mm thick three-layer composite material: two white-coated aluminum sheets enclose a black polyethylene core. Seen from the side, the material appears black. Although extremely robust, Aluminum Dibond is light in weight, making it perfect for large-format parts.
The "Dolomite Landscape" prints are mounted on a panel that guarantees rigidity and flatness. On the back of the panel an invisible aluminum frame (10 mm thick) allows you to hang the panel on the wall easily and safely. We recommend using two screws with appropriate dowels based on the type of wall. For large prints, we recommend using a rail. The frame on the back is included while the accessories (screws, dowels, rails) are not.
SHIPPING AND RETURNS
Shipping of prints is free worldwide.
There are no prints in stock, so each print is made on demand. Delivery times vary from 7 to 15 working days. You will be updated on the progress of production by email. Your phone number will be useful to facilitate delivery.
Each print is made to order according to the chosen specifications.
For this reason, pursuant to art. 59 of the Consumer Code, the right of withdrawal is not provided. In any case, if the product does not satisfy you, please contact me: we will find a suitable solution together that satisfies both parties.
If the package is damaged, you need to take some photos before opening it. If the print is also damaged, take more photos that will be essential to request the replacement of the print as soon as possible and at no cost to you.

